We collect the following types of information to provide our services effectively:
1. Personal Information:
• Name, email address, phone number, billing and shipping addresses.
• Payment details for processing orders securely.
2. Rental Information:
• Details of the equipment you rent, rental dates, and associated communications.
3. Communication Information:
• Text messages, emails, and other interactions with our support or sales team.
4. Website Usage Data:
• Information about how you use our website, such as pages visited, time spent on the site, and preferences.
How We Use Your Information
Your information is used to:
• Process and fulfill your orders.
• Send order confirmations, updates, reminders, and rental instructions.
• Provide customer support, respond to inquiries, and resolve issues.
• Personalize your experience and improve our services.
• Notify you about special offers, promotions, or updates (only if you opt-in).
• Comply with legal obligations.
Sharing Your Information
We value your trust and will not share your information with third parties, except under the following conditions:
1. Service Providers: We may share information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, delivery services). These providers are bound by confidentiality agreements and cannot use your information for any other purpose.
2. Legal Compliance: We may disclose your information if required by law, subpoena, or legal process.
Text Messaging Data and Consent:
All data related to text messaging originator opt-in and consent will not be shared with any third parties under any circumstances.
Your Choices
1. Opt-Out of Marketing Communications:
• You can unsubscribe from promotional emails or texts at any time by following the instructions in the message (e.g., “Reply STOP to unsubscribe”).
2. Access, Update, or Delete Information:
• Contact us at [[email protected]] to request access, update, or deletion of your personal information.
Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. This includes:
• Encryption of sensitive data during transmission (e.g., payment details).
• Secure storage and limited access to personal data.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can modify your browser settings to reject cookies, but some features of our website may not function properly.
Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected such information, please contact us to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
• Email: [email protected]
• Phone: (602) 492-1852
By using our services, you agree to this Privacy Policy. Thank you for trusting AZ Backyard Party Rentals with your event needs!