AZ Backyard Party Rentals: Rental Terms and Conditions

By booking with AZ Backyard Party Rentals (AZBPR), the client agrees to, understands, and accepts all of the following terms and conditions:

Rental Item Condition

AZBPR guarantees that all rental items are in good working order and without defects at the time of pickup or delivery. The client assumes full responsibility for returning all rental items in the same condition as when they were received.

Warning & Safety Labels

Clients and guests must read and adhere to all warning and/or safety labels available on rental items. These labels contain manufacturer-provided safety information for all users.

Rental Period & Late Fees

• Standard rental period is 24 hours unless otherwise agreed upon.
• If items are not returned or made available for pickup within 24 hours, the client will be charged an additional daily rental fee.
• Late returns will be charged $50 per day, per item until returned.

Deposit & Payment Terms

• A $30 refundable security deposit is required for all rentals and will be refunded if all items are returned in acceptable condition.
• Full payment is due at checkout for all orders valued under $500.00.
• For orders valued over $500.00, a 25% deposit is due to reserve the order. The remaining balance is due in full 10 days prior to the event date.
• A $50 per day late fee may be inforce if full payment is not received by the event date.
• Accepted payment methods: All major credit & debit cards, PayPal, Amazon Pay, and Cash App Pay.

Cancellation & Refunds

• Cancellations made 7+ days prior to the event will be subject to a $30 non-refundable charge.
• Cancellations within 7 days of the event date will forfeit 50% of the total order amount.
• Orders placed within 7 days of the event date are non-refundable. 
• No refunds or cancellations due to weather conditions. A rental credit may be issued for a future event at the discretion of AZBPR.

Damage, Loss, Or Cleaning Fees

• Lost, stolen, or irreparably damaged items will be charged at full replacement cost.
• Dirty or excessively soiled items will result in a cleaning fee being deducted from the security deposit.
• If linens are returned with excessive stains (wax, mildew, burns), the client will be charged for a replacement linen, and the cost will be deducted from the security deposit.

Delivery & Pickup

• Delivery Availability: AZBPR offers delivery services, subject to staffing and logistics availability.
• Delivery Days:
  • Saturday: Delivery available, with pickup on Sunday.
  • Sunday: Delivery available only if Monday is a holiday.
  • Monday: No pickups unless Monday is a recognized holiday.
• Minimum Order Requirements:
  • A $200 minimum order is required for deliveries on standard delivery days.
  • For deliveries outside our standard schedule, a $500 minimum order is required.
  • Certain items may require delivery, setup, and takedown but are exempt from the $200 minimum.
• Delivery Range: Delivery is available within a 10-mile radius of our Chandler location. Orders beyond this radius will incur a $1 per additional mile fee.
• Additional Charges: Fees may apply for deliveries involving stairs, elevators, or extended carrying distances.
• Booking Process: Delivery and setup services must be selected during checkout.
• Delivery Questionnaire: Upon confirmation of your order, AZBPR will email a delivery questionnaire to gather details regarding access points, setup areas, and timing requirements.
• Client Responsibility: The client is responsible for ensuring that delivery and pickup areas are safe, accessible, and free from obstructions.

Pickup Guidelines & Storage Site Policy

By visiting AZBPR’s designated storage pickup location, the client agrees to the following terms:

• Facility Conduct: The client must not damage the storage facility, disturb facility staff, litter, or leave any trash behind.
• Proper Stacking: All rental items must be properly stacked and organized upon return, just as they were when picked up.
• Order Integrity: Clients must only take their assigned rental items and must not take or tamper with other customers' orders within the unit.
• No Abandoned Items: Clients must ensure they do not leave behind any items outside the storage unit. Any items left outside will be considered lost, and the client may be charged a fee for missing or misplaced items.
• Monitoring & Security: The storage unit is monitored for security purposes. Tampering with, covering, or attempting to disable the camera inside the unit is strictly prohibited and will result in a breach of contract and potential legal action.

Equipment Usage & Restrictions

• Tables & Chairs: No standing, jumping, or improper use. Weight limits must be respected.
• Tents: Once installed by AZBPR, tents must not be moved or adjusted by the client. Unauthorized movement may compromise safety and will result in additional fees.
• Outdoor Games: All game pieces must be returned complete, undamaged, and placed back into their designated bags or containers. Items such as Giant Pong must be wiped down and dried if water or liquids were used during play. Failure to comply may result in additional cleaning or replacement fees.
• Coolers: Outdoor coolers must be used responsibly and returned clean and free of debris. If coolers are returned with excessive dirt, residue, or standing water, a cleaning fee will be applied.

Linen Rentals

• Pickup or Delivery: Linens are available for either pickup or delivery, depending on the order details.
• Packaging: Linens will be provided on hangers or in containers; both must be returned in good condition.
• Return Procedure: A mesh bag will be provided for soiled linens, which must be used to return the linens.
• Cleaning Requirements: Linens must be returned free of food and debris but should not be washed by the client.
• Color Recommendation: For events involving food service, we recommend selecting darker-colored linens to minimize the risk of visible stains.
• Hanger Return: All provided hangers must be returned with the linens; a fee will apply for missing hangers.

Setup & Takedown Services

• Individual rentals do not include setup or takedown unless specified.
• If setup/takedown is requested, pricing is located in the Additional Services section within the cart.
• Cleaning of used items is NOT included in the setup/takedown service. Rented items must be returned in clean condition.

Hold Harmless & Indemnity

The client assumes all risks in the operation and use of any rental items. The client agrees to hold AZBPR harmless from any claims, judgments, or legal actions related to injuries, damages, or losses arising from the use of rented items.

Default & Judicial Action

• Failure to make payments or return items constitutes a breach of contract.
• AZBPR reserves the right to pursue all available legal remedies, including judicial action, for contract violations.
• Legal disputes will be resolved under the jurisdiction of AZBPR’s business location.

Photo & Video Usage

By booking with AZBPR, the client grants permission for AZBPR to capture, use, and publish event photos/videos for promotional purposes, unless a written request to opt-out is provided.

Final Agreement

By placing an order with AZ Backyard Party Rentals, the client acknowledges and agrees to all the terms and conditions outlined in this rental agreement. This is a binding electronic agreement and no physical signature is required.

The client will be required to check a box during checkout to confirm acceptance of these terms.