Rental Terms and Conditions

By booking with AZ Backyard Party Rentals (AZBPR), the client agrees to, understands, and accepts all of the following updated terms and conditions:

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CUSTOMER PROFILE & ACCOUNT CREATION

All customers are encouraged to create an online account to simplify booking, payment tracking, and order management. The following information is required to complete a customer profile:

• Full Legal Name
• Valid Email Address
• Phone Number
• Event Date & Location (if applicable)

By creating an account, the customer agrees to maintain accurate, up-to-date information and acknowledges that their profile data will be used to manage all rentals, contracts, and communications. Profiles are protected under our data privacy and usage policy.

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RENTAL PERIOD, EXTENSIONS & EQUIPMENT USE

• The standard rental period is 24 hours, which covers two calendar days (e.g., Saturday to Sunday). This period is now open-ended, allowing flexible return within your assigned timeframe.
• Rental pickups and returns are available between 10 AM – 5 PM.
• If items are not returned or made available for pickup within 24 hours, the client will be charged an additional late fee of $50 per calendar day, or 50% of the daily rate, whichever is greater.

Extended Rental Pricing Tiers:

Rental Duration	Rate	Example ($100 item)
1–2 Calendar Days (Standard 24 hrs)	100%	$100
2–4 Calendar Days (2-day rental)	+50%	$150
4–6 Calendar Days (3-day rental)	+35% per day	$185
1 Week Rental	2x standard rate	$200
Additional Days (After 7 days)	+25% per day	$25/day

• Requests to extend rental time must be made before the return date. Late or unapproved extensions will automatically incur late fees.
• All equipment must be used as intended and handled with care. Misuse, neglect, or operation contrary to manufacturer or AZBPR safety guidelines will result in liability for damages.
• The client assumes full responsibility for all equipment while in their possession, including during transport, setup, and use.
• Equipment must not be altered, relocated, or used for purposes other than those intended. Clients are responsible for preventing theft, loss, and damage due to weather, negligence, or misuse.

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DEPOSIT & PAYMENT TERMS

• A $50 refundable security deposit is required for most rentals and will be refunded within 2–5 business days following return inspection.
• The deposit amount is subject to change, reduction, or waiver at the discretion of AZBPR, based on customer rental history, order size, or trustworthiness.
• Full payment is due at checkout for orders under $500.
• Orders over $500 require a 25% deposit to reserve. The remaining balance is due 10 days before the event date.
• Split payment options may be arranged manually upon request.
• Accepted payment methods: Major credit/debit cards, PayPal, Amazon Pay, and Cash App Pay.

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ORDER MODIFICATIONS

• Order changes (quantity adjustments, substitutions, or additions) must be submitted at least 7 days before the event date.
• Reductions made within 7 days of the event are non-refundable.
• Additions are accepted up to 3 days before the event, subject to availability.
• Once items are picked up or delivered, no modifications or refunds can be made.

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CANCELLATION & REFUNDS

• 14+ days before event: Refund minus 15% administrative fee.
• 7–14 days before event: Forfeit 25% of total order.
• Under 7 days: Forfeit 50% of total order.
• Orders placed within 7 days of event: Non-refundable.
• Weather-related cancellations: No refunds, but a non-transferable credit may be issued at AZBPR’s discretion (valid 12 months).

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DAMAGE, LOSS & CLEANING FEES

• Lost, stolen, or irreparably damaged items are billed at full retail replacement value plus tax and sourcing costs.
• Excessively soiled items will incur a cleaning fee deducted from the security deposit.

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PICKUP GUIDELINES & STORAGE SITE POLICY

• Clients must not damage or litter at the storage facility.
• All rental items must be properly stacked and organized upon return.
• Only retrieve items assigned to your order.
• Do not leave items outside the storage unit — unreturned or misplaced items are considered lost.
• Security monitoring is in place; tampering with security equipment is prohibited and will result in legal action.

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HOLD HARMLESS & INDEMNITY

Clients assume all responsibility for safe operation and agree to hold AZBPR harmless from claims, damages, or injuries resulting from misuse, negligence, or failure to follow safety instructions.

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FORCE MAJEURE

AZBPR is not liable for delays or cancellations due to events beyond its control, including weather, power outages, accidents, or civil disturbances.

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DEFAULT & LEGAL ACTION

• Non-payment or failure to return items is a breach of contract.
• AZBPR reserves the right to pursue legal remedies or collection efforts.
• Disputes will be governed under Arizona law and resolved in the jurisdiction of AZBPR’s business location.

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PHOTO & MEDIA CONSENT

By booking with AZBPR, the client grants permission for AZBPR to use event photos/videos for marketing and promotional purposes, unless an opt-out request is made in writing.

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FINAL AGREEMENT

By placing an order, the client acknowledges and agrees to all terms outlined in this Rental Agreement. Checking the acknowledgment box during checkout constitutes a binding digital signature.